Falisia Resort & Spa is located in the hidden gem of Portopicolo, located in Trieste: the beautiful northeast coast ...
Customer loyalty is built through reciprocity, and will grow your brand's reach and revenue.
We’ve all heard that it’s better to give than to receive and many of us believe and practice giving because it makes us ...
Personalization and quality are the keys to winning over me-first travelers
Nearly three years ago, in an earlier issue of The Insider, we designated 2016 as the Year of the Person because we ...
Using hotel technology to capitalize on the Experience Economy.
Travel and tourism bookings reached almost US$1.6B in 2017, accounting for more than 10% of the global GDP and making ...
How OTAs impact traveler trust and bring a silver lining to hotels.
The hotel market is forecasted to sustain a 5-6% growth in 2018, reaching US$170B in gross bookings. Strong leisure and ...
Hotel industry trends and insights from Skift Global Forum
Recently, our team attended Skift Global Forum in NYC, one of the leading conferences for travel executives and other ...
Forbes Travel Guide’s former CEO, Jerry Inzerillo, on reinventing hospitality in the Experience Economy.
The hotel industry, like so many others, is living in turbulent times. Buffeted by massive changes in technology and ...
Stepping up and out as the new CEO of PressReader International
Starting several years ago, I led PressReader’s expansion into Ireland to grow our international presence and gain ...
EU Copyright Directives and their impact on Libraries
“What will almost-free software and proliferating content do to commercial markets for content? How will people - ...