Play it safe: Know when to call a computer professional
If you can’t turn on your computer, you obviously think about calling a computer professional. But you shouldn’t always wait until you have big issues. Routine maintenance can help prevent disasters and reduce some annoyances and stress. Here are some reasons you call a computer tech:
■ You think you’ve been scammed. If you think you let a scammer onto your computer, turn off the computer right away and call a computer pro. Scammers can put monitoring and remote tools on your computer, which a tech can look for and eliminate.
■ You still have Windows 8, 7, Vista or XP. Microsoft stopped all updates and support for Windows 7 at the beginning of the year, and support for Windows XP and Vista ended long ago. Stop using these old and less-secure operating systems. Consider buying a good refurbished machine from a local small business. If you’re concerned about getting used to Windows 10 or 11, a tech can usually set up a new computer very similar to your old one.
■ You’re getting popups or ADs. If you have pop-ups bombarding you or aggressive ADs, it could be a virus, adware or just be annoying ADs. It’s best to get it checked out. Even if it’s just annoying ADs, a computer tech should be able to stop them. If you get a pop-up or voice on your computer saying that you need to call someone for help, don’t call; it’s a scam.
■ Your computer is too slow. There are many reasons a computer can be slow, such as age, specs and viruses. A tech’s help might include a computer cleanup, an upgrade or a whole new system.
■ You’re thinking about getting a new computer. A tech can suggest a good system and transfer your files and programs. They might be able to help you save on software and can help set up the new computer.
■ You’re having issues with your smartphone, tablet or TV. Most computer techs can also help with other tech gadgets. They can usually set them up and address any issues.
■ Your computer hasn’t had a checkup in past year. I strongly advise getting a full computer checkup each year. A tech can check many security, safety and reliability aspects. In my company, we check over 40 items. Checkups like these can catch issues before they cause problems.