Full-screen Microsoft ads ‘thank you’ for using Windows 10
Microsoft is showing full-screen ‘thank you’ messages to Windows 10 users whose computers aren’t able to upgrade to Windows 11.
The message, titled ‘A new journey with Windows’, thanks you for your “loyalty as a Windows 10 customer”.
“As end of support for Windows 10 approaches, we’re here to support you on your PC journey,” it continues.
It confirms that support for the operating system will end on 14 October, 2025 and that you’ll receive security updates and support until then.
It adds that you can “learn more about preparing to make the transition to Windows 11”, and has buttons oering more information about the latest operating system, and about why support is ending for Windows 10 ( 1 in our screenshot).
However, there’s no ‘X’ at the top right to close the message. Instead you have to click ‘Remind me later’ 2 , which just means the message will appear again at some point.
When you click the buttons for more information, you’re told that the only way to continue using Windows 10 safely after support ends is to buy a new PC that runs Windows 11.
The message doesn’t mention that Microsoft is planning to oer extended paid-for support for home users after 14 October 2025. It’s the first time Microsoft is letting home users pay for extended support.
In April, Microsoft announced that businesses will have to pay $61 (about £49) per device for extended security updates for the first year after support ends. This price doubles to $122 for the second year, then doubles again to $244 for the third. Microsoft hasn’t said how much home users will be charged.
Will you pay for extended support? Let us know: letters@computeractive.co.uk