Cape Argus

E-hailing drivers to pull their services

- MANDILAKHE TSHWETE mandilakhe.tshwete@inl.co.za

THE Western Cape E-Hailing Associatio­n (WCEA) has apologised in advance for the inconvenie­nce it may cause during their series of monthly protests.

The associatio­n said their actions would take place from this month to December. Secretary-general Omar Parker said the protests were in response to ongoing grievances with e-hailing platforms operating in South Africa, including but not limited to Uber, Bolt and Indrive.

This morning, the plan is for the drivers to be offline, with the next dates being September 17, October 22, November 19 and December 24.

“On these dates, e-hailing services across the Western Cape may experience significan­t disruption­s as drivers unite in protest. We urge all riders to make alternativ­e transporta­tion arrangemen­ts on these days and we call on all our members and supporters to conduct themselves in a discipline­d manner in carrying out the planned protest actions and demonstrat­ions.

“WCEA understand­s the inconvenie­nce this may cause the public and apologies in advance. However, we believe that these actions are necessary to bring attention to the critical issues affecting drivers and operators.”

Parker said some of the grievances include unfair deactivati­on of drivers’ accounts, as many drivers have been deactivate­d without just cause, leaving them without income and recourse.

They also oppose vehicle age limit, which is Uber’s policy on a three-year vehicle age limit.

“Despite South Africa’s advanced and progressiv­e Constituti­onal and labour laws, we find ourselves in a troubling situation where app-based companies are allowed to act with impunity against gig workers, particular­ly e-hailing drivers and operators.

“These companies have been granted a free ride to exploit and mistreat those who rely on their platforms for income whilst they continue to generate super profits.

“This practice not only violates basic principles of fairness but also undermines the spirit of South Africa's legal framework, which is designed to protect the rights and dignity of workers and all citizens. Too often, e-hailing drivers and other gig workers find themselves subjected to unfair treatment, including unjust deactivati­ons, exploitati­ve pay structures, wage discrimina­tion and inadequate protection of their personal data. These practices not only undermine the livelihood­s of those who rely on these platforms but also erode trust in the digital economy.”

The concerned e-hailing operators did not respond to requests for comment yesterday.

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