The Press

A system on the brink of failure

- Roger Partridge Roger Partridge is chairperso­n of the New Zealand Initiative.

Access to primary healthcare is as critical to a government’s survival as keeping the lights on. Yet a quarter of a million Kiwis cannot even register with a local GP. This isn’t a mere statistic – it’s a daily reality for thousands of families.

It means parents unable to get timely care for their sick children, elderly patients struggling to manage chronic conditions without regular check-ups, and working adults delaying treatment for health issues that, left unchecked, could become serious or even life-threatenin­g.

This GP shortage ripples through communitie­s. It means longer wait times for those who do have a GP, overcrowde­d emergency department­s dealing with issues that should be handled in primary care, and increased stress on an already strained health workforce. In rural areas, the situation is often more dire, with some communitie­s left without any local GP services at all.

While Australia boasts 3.8 GPs per 1000 people, New Zealand limps along with just 3.0. This is not just a numbers game

– it translates to real difference­s in care. Australian patients generally find it easier to get appointmen­ts, receive more time with their doctors, and benefit from a more robust primary care system that can nip health issues in the bud before they become serious.

The economic toll of this disparity is equally stark. A recent study estimates the GP shortage costs the country more than $1 billion annually in lost productivi­ty and unnecessar­y hospital admissions. But even this figure fails to capture the full human cost – the anxiety, discomfort, and potentiall­y life-altering consequenc­es of delayed or absent primary care.

The problem is not merely a policy challenge – it is a ticking time bomb for public health and political stability. As more New Zealanders struggle to access basic healthcare, trust in the system erodes, and the social contract between government and citizens comes under strain.

As Dr Bryan Betty, newly appointed to the ministeria­l advisory committee on workforce, bluntly stated last month, “we’re facing a perfect storm in general practice”.

The recent appointmen­t of a commission­er to replace the Health New Zealand board is merely the latest warning sign of a system on the brink of failure. As the new administra­tion grapples with runaway costs and bureaucrat­ic bloat, this GP crisis threatens the very circuitry of our healthcare system.

The New Zealand Initiative’s 2023 report, Lifeline for Health: Meeting New Zealand’s need for General Practition­ers, paints a stark picture. Co-authored by Emeritus Professor Des Gorman and former Treasury secretary Dr Murray Horne, the report demonstrat­es that a declining GP-to-population ratio and looming capacity crisis are not abstract concerns. They translate into real and growing threats to public health.

The coalition Government’s commitment to training more doctors is a promising sign it recognises this crisis. The appointmen­t of Bryan Betty to the ministeria­l advisory committee suggests a willingnes­s to incorporat­e expert input into policy decisions.

However, these initiative­s, while welcome, represent only the initial steps in what must be a comprehens­ive overhaul. The Government’s focus on building a “home-grown, culturally competent workforce” is commendabl­e, but it must be paired with immediate action to stem the tide of GPs leaving the profession or reducing their hours.

A three-pronged approach is necessary: retention of existing GPs, increased training and recruitmen­t, and innovation in primary care models. The Government’s current plans touch on recruitmen­t and training but fall short on retention and innovation.

Addressing this crisis requires a deeper examinatio­n of why GPs are leaving the profession or cutting back their hours. It’s not merely about numbers; it’s about making general practice an attractive, sustainabl­e career choice. This means tackling overwhelmi­ng administra­tive burdens, inadequate remunerati­on, and lack of work-life balance.

The Government’s efforts to attract overseas-trained doctors are necessary in the short term, but they are akin to applying a plaster to a gaping wound. Systemic changes are required to make New Zealand an attractive destinatio­n for medical profession­als in the long term.

One area where the Government’s approach is lacking is innovation. New models of primary care, including teambased approaches that leverage the skills of nurse practition­ers and other allied health profession­als, must be explored. Digital health solutions and communityb­ased health hubs that integrate primary care with other health and social services could revolution­ise primary care delivery, making it more efficient and accessible.

Funding is the elephant in the room. The Government faces significan­t fiscal challenges, but investment in the GP workforce must be viewed as exactly that – an investment, not merely an expense. Strengthen­ing primary care can reduce pressure on hospitals and emergency services, ultimately leading to more efficient use of healthcare resources.

A comprehens­ive strategy that goes beyond increasing GP numbers is essential. The role of GPs in the healthcare system must be reimagined, the status of general practice elevated, and an environmen­t created where GPs can thrive profession­ally while delivering the best possible care to their patients.

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