The Free Press Journal

New self-service luggage check-in at Delhi Airport

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In a significan­t move to enhance passenger convenienc­e, Delhi's Indira Gandhi Internatio­nal Airport has launched a self-service mechanism for quick check-in with luggage. This new system aims to streamline the check-in process, reduce waiting times, and provide a smoother travel experience for passengers.

Key features

Automated kiosks: The airport has installed several automated kiosks where passengers can check in their luggage without the need for assistance from airline staff. These kiosks are equipped with user-friendly interfaces, allowing travelers to print their boarding passes and luggage tags on their own.

Drop-Off counters: After tagging their luggage, passengers can proceed to designated drop-off counters where their baggage will be scanned and conveyed to the aircraft. This reduces the need for standing in long queues and speeds up the entire check-in process.

Enhanced efficiency: The self-service system is designed to handle a large volume of passengers, thereby improving overall airport efficiency. It minimizes the chances of human error and ensures that luggage is accurately tracked from checkin to arrival.

Support for multiple airlines: The new mechanism supports multiple airlines, making it accessible for a wide range of passengers regardless of their airline choice. This universali­ty is expected to be a major advantage for frequent flyers and those traveling on different carriers.

Benefits for passengers

Time-saving: By allowing passengers to check in their luggage independen­tly, the self-service kiosks significan­tly cut down the time spent in queues.

User-friendly: The system is designed to be intuitive, with clear instructio­ns and support available in multiple languages to assist internatio­nal travelers.

Greater control: Passengers have more control over their check-in process, ensuring that they can manage their time more effectivel­y and avoid last-minute rushes.

Future prospects

The introducti­on of this self-service mechanism at Delhi Airport is part of a broader initiative to modernize airport operations and improve passenger satisfacti­on. As technology continues to advance, the airport plans to expand these services and incorporat­e more innovative solutions to enhance the travel experience.

Overall, the self-service check-in mechanism represents a significan­t step forward in airport management, aligning with global trends towards automation and efficiency. Passengers traveling through Delhi Airport can now look forward to a quicker, more convenient check-in process, making their journey more enjoyable from start to finish.

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