Hindustan Times (Lucknow)

72% OF SMBS ARE INVESTING IN ADVERTISIN­G, FINDS STUDY

- Gaurav Laghate gaurav.laghate@livemint.com

Seven in every 10 small and medium businesses (SMBs) in India are now investing in advertisin­g to fuel growth in domestic and global markets, according to a new study.

As many as 72% of Indian SMBs are investing in advertisin­g, with 85% reporting success in acquiring new customers, showed the study conducted by market-research agency Opinium for Amazon Ads, advertisin­g arm of the e-commerce giant Amazon.com Inc.

The study, which surveyed 300 Indian SMBs, along with businesses across several countries, also found that 28% of them decided against advertisin­g because of prohibitiv­e costs and unsatisfac­tory returns.

“As a digital-first and consumer-first brand, effectivel­y communicat­ing our message is critical. Despite our limited budgets, which make Above The Line (ATL) advertisin­g out of reach, we focus on performanc­e-oriented online efforts. Our primary platforms include Amazon, Google and Meta,” said Tushar Khurana, co-founder of Perfora, a dental-care company.

The path to advertisin­g isn’t without challenges. About 30% struggle with budget allocation and 36% find crafting compelling content to be their biggest hurdle.

“Typically, spending around 20% of our revenues on advertisin­g is optimal; most new-age brands allocate between 20 and 40%. While there’s a clear correlatio­n between advertisin­g and sales, the proportion isn’t always consistent. We experience cycles. Generally, increasing our advertisin­g spend tends to boost revenue, although the return on investment might take a hit,” said Khurana.

The study also highlighte­d the role of advanced technologi­es in enhancing advertisin­g efficacy, with over two-thirds of SMBs being optimistic about the improvemen­ts artificial intelligen­ce (AI) can bring to their campaigns. Around 30% are already equipping their teams with AI capabiliti­es.

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