National Post

Views split on fair pay for frontline workers

ONLINE POLL

- DENISE PAGLINAWAN dpaglinawa­n@postmedia.com

There’s a growing disconnect between executives and frontline workers when it comes to how they perceive the workplace, with differing views on fair pay one of the most glaring examples.

Only 57 per cent of Canadian workers and 51 per cent of managers believe employees are paid fairly, according to a report by human resources software company Dayforce Inc. Those numbers are in contrast to 70 per cent of executives who don’t see any issue with the way their workers in Canada were being paid.

Meanwhile, 69 per cent of workers and 73 per cent of managers said financial stress at least sometimes distracts them from their work. When asked whether financial stress prevents employees from doing their best work, half of the executives surveyed globally agreed.

“There seems to be a disconnect here, as executives know financial stress is harming productivi­ty, but simultaneo­usly feel their workers are paid fairly,” the report said.

The poll, conducted by Hanover Research online from April 1 to May 3, surveyed 6,935 workers, managers and executives from 16 industries, along with frontline workers in Australia, Canada, Germany, Malaysia, New Zealand, Singapore, the U.K. and the United States.

It found 70 per cent of Canadian executives believe their company leaders understand the challenges faced by their frontline workers. However, only 53 per cent of workers and 44 per cent of managers agreed.

“Whether it’s workers, managers, or executives — it’s clear that people at all levels of a frontline-focused organizati­on feel the pain of the growing complexity crisis, with each group experienci­ng it differentl­y,” said Justine Janssen, chief strategy officer at Dayforce.

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